What happens after I send in the order?
Normally, you will receive your registration information from Regsoft.com
or Paypal in a few minutes after sending the online order form.
If you do not receive your registration information within 12 hours,
or you have lost the registration email, please support@chmconverter.com.
We will be glad to help you.
I have not received my registration information. Why?
Do not panic! In many cases, there may be a processing delay. Sometimes,
people have supplied the wrong email address. In rare cases, the registered
users are unreachable due to mis-configured email clients or privacy
control. Please feel free to support@chmconverter.com.
We'll resend you register information soon.
If I purchase your software, can I upgrade it for free in the future?
Yes, we provide free upgrade. Please keep you eyes on our site to get
upgrade info. Please download the update version by yourself, and you
can register it using the same license code.
I entered the license code you sent to me, but the software said
"Registration info is invalid.". Why?
You'd better copy and paste the license code to avoid a type. And please
note don't add any blank before or after the code.
I lost my license code, can you send again?
Sure. You may contact us at support@chmconverter.com
to get your registration info back . Please make sure to include your
Oder ID or some info in your order(such as the Email you used to order)
so that we can find your info in our database.
Do I need to re-register after I re-install the software?
No, you don't have to re-enter your registration info. Our software
will memory you registration status.
How long will it take to get your supporting response?
We promise to answer you within 48 business hours. But in most cases
you'll get our response in a few hours or immediately.
Note: For more information about upgrading to take full advantage
of all the features describe, please visit www.chmconverter.com.
